Due to the current global pandemic COVID-19, we are seeing intermittent issues with all of our typical shipping carriers. While we don't have a specific date this will return to normal, we do want to request that you are patient with the supply chain.
Our local shipping department is doing our best to get your orders out as timely as possible. Even if we hit that mark perfectly, there still may be delays due to the carrier chosen at the time of your order. Please see these statements from a few of our most popular carriers to understand everyone is doing their best to expedite and accurately ship your order to you.
We recently added an option for your shipment to be covered by "Route" shipping insurance. Just choose to add it for as little as $0.98 at checkout. This add-on is 100% optional but strongly recommended during the current fluctuations in shipment carriers to protect against loss, theft, or damage.
"We are reminding our employees about frequent hand washing, and we are regularly cleaning and disinfecting our facilities and equipment. Importantly, we are asking that our drivers, pilots, and other employees stay home from work if they feel sick."
As with other global humanitarian crisis events, we are helping with relief related to COVID-19 and will continue to seek opportunities to assist our communities in need."
"USPS products and packages may require more time to be delivered due to limited transportation availability as a result of the ongoing COVID-19 impacts."
"FedEx Express continues to operate inbound and outbound flights to and from impacted areas as local conditions and restrictions allow, and we are taking recommended precautions in terms of pilot, team member and customer health and safety," FedEx said in a statement to Android Central. "The safety and well-being of our team members is our top priority. We are closely monitoring guidance by the World Health Organization and other public health organizations, and taking proper health precautions where warranted. We are also encouraging our team members to take any signs of illness seriously and seek medical attention as needed."